In Tokyo, Japan begins a new era of training human automatons (like this practiced hasn’t put into action before!). The Keihin Express Railway Co. has installed a new computer that detects the smiles of the railway’s employees. Before heading out to face customers, employees smile into the camera to check their smiles. The smile-rating software scores the countenance with a scoring of 0-70. The wider the grin the higher the points.
The thinking behind this is that with the 250,000 train riders that pass through a station, things might be rushed and pretty much chaotic, and a smile can brighten someone’s day just a little to make it through the congested mess.” Smiles,” says Mitsue Endo, employee of the railway, “help the interaction with the passengers, making the atmosphere more relaxing.”
The smile test detector is optional for employees. But this gives employees an opportunity to see how well they are perceived by software and human. Brighter smiles makes life, work and machines run smoothly. Now why isn’t this machine being installed in NYC subway stations?
